index
Questions?

We're here to help with colour matching, wholesale enquiries & orders

Providing a great experience beyond our hair is important to us

Questions? Send us an email

FAQs

Below are some of our common questions

Crafted from high quality 100% Remy Russian human hair. Kasey Lee Hair Extensions use the flattest, most seamless weft application on the market.  Kasey Lee Hair extensions are made from double drawn remy hair which means the cuticle is sealed shut for smoother and stronger hair which means they far surpass the durability and longevity of your typical weft or tape extensions. 

Absolutely not! Weft extensions offer a gentle and non-damaging solution, free from glue, chemicals, or harmful applications. Kasey Lee Hair Extensions are seamlessly designed to eliminate pulling or tugging. When installed by a qualified technician and maintained with proper care, Kasey Lee Hair Extensions will not cause any damage to your natural hair.

The Kasey Lee clip in hair extensions are 150 grams and have the following amount of clips:

3x - 1 clip

2x - 2 clips

2x - 3 clips

1x - 4 clips

-Brush out any tangles from your hair extensions
-Carefully wash with lukewarm water and salon quality shampoo.
-Massage a small amount of moisture treatment into each extension and let it sit for ten minutes.
-Rinse the hair with cold water before letting them air dry on a clean towel.
-Brush your extensions with a detangle brush .
-Before styling make sure you spray them with heat protectant

At Kasey Lee Hair Extensions, we prioritise quality over everything else. Our clip-in extensions are crafted from the same high-quality 100% Remy Russian human hair that we install on our clients in the KLBS salon.. Unlike many other brands, we refuse to compromise on the integrity of our extensions by using cheaper, lower-quality hair for clip-ins.

The best way to ensure you colour match your extensions correctly is to look at your hair in natural light and try to match it to the shade of your hair from middle to ends. Alternatively, if you are local to the Cranbourne area you can book a consultation appointment with us at the Kasey Lee Blonde Specialist Salon and we can colour match your hair. 

We want you to be completely satisfied with your Kasey Lee Extensions which is why we offer a 14 day returns policy. To return the hair, the packaging must be unopened and the hair must not have been tampered with or worn in anyway. We suggest that you check the hair immediately once it arrives and contact us immediately if you are unsatisfied in any way. Please note that refunds are calculated as the total order amount, minus shipping incurred by Kasey Lee Hair Extensions and also minus a $15AUD refund fee to cover the cost of the process. 

Yes, you are definitely able to straighten and curl your Kasey Lee extensions, however you do need to ensure that you are using salon quality heat protectant. 

Ensuring the longevity of your Kasey Lee clip-in hair extensions is crucial, and one key practice we recommend is to avoid sleeping with them. Sleeping with your extensions may lead to tangling, and the pressure put on the clips may lead them to break.